Resume of Michael A. Brooks

After being involved in a large-scale company downsizing event, a focus on honing technical skills has become a priority. Completed PHP training - built and maintain several small PHP applications by putting that training to work. Continue to develop web development skills through involvement in a Boot Camp and keeping python skills up to date through a course on Alison LMS. Became involved with VolunteerNH and working with an organization to be a web master using Joomla. Recently added a new Atlassian certification for Jira Agile.

Engineering Manager Engineering Enablement and Developer Acceleration

Leading teams in size from 2 to 10 engineers, both co-located and geographically disbursed, carrying out widely different company objectives centered on the Developer Experience, Acceleration, and Enablement.
Key Accomplishments

• Jira and Confluence administration and support
• • Managing application integrations (i.e. Salesforce)
  • Unified and reduced multiple instances of Jira and Confluence
• LaunchDarkly Administration and Support
• • Set up and managed projects and teams
  • Provide example code utilizing LaunchDarkly Client and Server APIs
• Kubernetes pipelines
• • Build and maintain clusters using Terraform and Helm
  • Maintain the Google infrastructure
  • Support all engineering workloads deployed to GCP
• Cross functional collaboration
• • Collaboration with teams for completing cross functional efforts
  • Organized retros for disruption of service (outages and degradation of service)
  • Worked with SCRUM and SaFE frameworks for planning and executing daily work)
• Team Management
• • Tactical management of daily work
  • Collaborative efforts with senior management on quarterly and long-term planning
  • Mentored junior team members
  • Onboarded new employees (interns and full-time employees)
  • • Ensured they had meaningful work
    • Worked with senior team members to scope projects for them
    • Created onboarding plans

Team Lead, Release Engineering and DevOps

Leading the transition of an SDLC process using traditional Release Engineering to a more modern DevOps oriented delivery mentality. Moving away from traditional on-premise software to cloud based microservices in the public cloud.
Key Accomplishments

• Extending Monitoring coverage to the Regression Suite systems
• Develop Monitoring Dashboards making information widely available
• Introducing a “wiki” system for key documentation to be easily accessible
• Refine the release engineering processes to adopt a “shift-left” mentality
• Opening a closed CI pipeline
• Building a more resilient team

Multiple Roles

1. 2019 - CloudOps Manager, Automation Services
2. 2018 - 2019 Manager of Global Automation and Site Reliability Engineering
3. 2015 - 2018 Manager of Global DevOps
4. 2003 - 2015 Sr. Release Engineer

A global leader behind the automation of technology projecfonts – for development and operations. The role is also a direct liaison between all of the technology groups including InfoSec, Software and IT Architecture, Development, and the Various SaaS Operations groups to ensure we maintain a high level of collaboration
Key Accomplishments

• Worked with Sr. leadership to build the first SRE team at Sovos
• Drove and coordinated the delivery of Application Performance Monitoring (AppD) for the core line of business
• Coordinated the delivery of infrastructure monitoring solutions for new data centers
• Working with our Technology Systems team to converted SVN repositories from new acquisitions to the corporate standard, Git (Bitbucket).
• Provide executive sponsorship for best practices around CI and Deployment automation
• Wrote the initial CMDB (Data Ingestor and Web based UI) used at SOVOS
• Nominated for, and completed, the SOVOS Leadership training school - LEADS

Senior Release Engineer

Focus on ClearCase and ClearCase Multisite administration with a focus on build and release automation
Key Accomplishments

• Automated the build process – reduced the need to continually monitor building software allowing release personnel to focus attention on other things
• Implemented entirely new build processes required for the release team to complete software builds requested from a remote site.
• Brought new sites on-line to allow for parallel development between remote sites and the central site through the use of Rational’s MiteSite
• Received recognition for assisting in the replacing of the power systems used for engineering computing systems

Senior Release Engineer

Focus on ClearCase and ClearCase Multisite administration with a focus on build and release automation

• Commissioned and Decommissioned remote sites from ClearCase MultiSite development
• Converted Source control from Visual Source Safe to ClearCase
• Implemented CD mastering station reducing the time to create CD-ROMs for QA to verify and Manufacturing to ship
• Wrote a tool to build Visual Basic projects from the command line virtually eliminating the need to build projects interactively
• Redesigned and implemented an installation to remove manual steps that the user had to complete considerably improving customer satisfaction

Sofware Engineer (Release)

Focus automating the release processes and pre QA validation

• Wrote java code to test java add-in for the Jamba product (Java applet authoring tool). This became part of the example code that was delivered to customers
• Defined the release process from development to QA and / or manufacturing
• Automated build process
• Wrote installation patches for Jamba product in Wise (Wise installation system)
• Maintained InstallShield installations for other Aimtech products.

Multiple Roles

1. Compmuter Technician
2. Database Marketing Manager
3. Programmer
4. Computer Operator

Responsible for developing targeted marketing campaigns with sales agents by interfacing the customer database with advertiser demographic groups using GIS systems. Maintain the VAX and PDP systems and the inhouse software for all business systems.

• Redesigned and coded the newsprint inventory system
• Performed sustaining programming on the company’s payroll system
• Instituted a marketing program to target customers based on geographic and demographic information – wrote a Visual Basic program to review various census block group demographic information with subscriber concentration.
• Lead a target-marketing program to increase the subscriber base – this targeted marketing program doubled the number of respondents to marketing campaign.
• Designed and wrote a system in Visual Basic that would cycle the photos received so as not have the disk space on the servers quickly consumed
• Designed and implemented a system in Visual Basic that allowed reporters to dial into the company and deliver stories reliably – this system reduced the number of remote access problems considerably.

• Authored a stress test bed for the r-commands (predecessor to ssh, scp, etc)
• Rigorous testing led to a higher quality released product
• Primary Support and QA for all API related activitied

1986 - 1990 Software Engineering Support Specialist

1984 - 1986 Security Guard

1. Maintained code libraries
2. Automated build processes
3. Nominated for a rare field assignment to contract site.
4. Computer Operator